Client Portal
Self-Book luxury hotels with VIP Perks, whenever.
Explore, compare and book participating luxury hotels online whenever it suits you, at no extra cost. All bookings are supported by Curated Vacations - we are one message away for special requests, recommendations or customised itineraries.
Why book through the Self-Book portal?
The convenience of booking yourself, with the usual VIP perks and personal care of booking through Curated Vacations.
Preferred rates & perks
Access preferred-partner benefits at participating hotels, such as complimentary breakfast, spending credits, potential upgrades and free night offers, where available.
Loyalty Points & Status
Most portal bookings are treated as direct reservations, so you earn hotel loyalty points, night counts and elite status recognition.
Book anytime, your way
Browse, compare and book participating luxury hotels online whenever it suits you, with no extra cost.
Benefits, offers and rates vary by hotel, date and availability.
Self-Booking is entirely optional.
A new way to book through us, an extension of our current offerings. Whenever you would like a hand, we are always here.
Special requests
Celebrating something? Have particular needs? We can liaise with the hotel to arrange the details.
Recommendations & itineraries
Not sure where to stay? We will recommend hotels and plan custom itineraries tailored to you.
Alternatives & support
If a hotel is not listed or not bookable in portal, we will find an alternative or book it for you.
How it works
Three simple steps.
Sign up
New clients must sign up using the link above. Existing clients can skip straight to the portal.
Browse & compare
Explore participating luxury hotels and compare options online, at your own pace.
Book, with support
Message us any time for help or advice. Once booked, we coordinate your stay.
Limitations
When is Self-Book portal not ideal?
Multi-Room Booking
Currently - browsing and booking is limited to one room at a time. Contact us, or make a separate booking for each room.
Travelling with Children
Several properties may not return rates when the travelling party includes children.
Manage Bookings
Portal does not allow managing or changing your existing bookings. You will need to contact us to manage or make changes.
Frequently asked questions
Why book through Curated Vacations rather than directly with the hotel?
As an independent affiliate of Fora, our booking portal unlocks preferred-partner benefits that are not otherwise publicly available, and you have Curated Vacations behind you if anything needs attention.
Which should I choose: Virtuoso or the hotel's own program (Accor HERA, Four Seasons Preferred Partner, Hyatt Privé, Marriott STARS & Luminous, IHG Destined, Hilton for Luxury, Rosewood Elite, Belmond Bellini Club, Mandarin Oriental Fan Club or Preferred Hotels & Resorts)?
If the rates are the same, we generally recommend the hotel's own program. These programs tie into the hotel's VIP recognition, and hotels often prioritise those guests for perks and upgrades. Choose Virtuoso if the hotel doesn't have a preferred program, or if a Virtuoso-only offer gives a better rate or value. If you're unsure, message us and we'll point you to the better option.
Do I still earn loyalty points and status benefits?
Yes, in most cases. Portal bookings made under the respective hotel's luxury program are treated as direct reservations, so you earn hotel loyalty points and your elite status is recognised, subject to each hotel program's terms.
What perks can I expect?
The portal shows the perks included with each rate. These vary by hotel and program, but commonly include complimentary breakfast, a hotel or property credit, a room upgrade, early check-in and late check-out (subject to availability), and a welcome amenity.
Are the rates the same as booking direct?
Partner rates are comparable to booking direct, but with much more value once the included perks and spending credits are counted. Rates and benefits vary by hotel, date and availability.
Is there a fee to use the portal?
No. There's no extra cost to you. Curated Vacations earns commission from suppliers on completed travel, and no fees are charged directly to clients.
Who can use the portal, and how do I get access?
New clients sign up using the link on this page. We review and activate each new sign-up before you can book, and we'll let you know when your access is ready. Existing clients can go straight to the booking portal. First-time clients are welcome.
Do I have to self-book, or speak to you first?
Not at all. Once your access is set up, you can browse and book on your own schedule. You can also ask us to book for you, or mix both approaches, trip by trip. We're always happy to give recommendations or a second opinion.
I've booked. What happens next?
You'll receive a confirmation email. We'll then contact you to confirm the reservation details, then coordinate your stay directly with the hotel: confirming perks, attaching your loyalty number, and noting special requests, arrival details and preferences. Reach out any time before or during your stay.
Can I cancel or change my booking, and what about non-refundable rates?
The portal shows each rate's terms before you book, so please check them before confirming. Non-refundable rates can't be booked in the portal. If you'd like one, contact us and we can book it for you. The portal makes new reservations only, so to cancel, change or manage an existing booking, please contact us.
Are there limitations when booking on the portal?
- The portal currently searches and books one room at a time. For multiple rooms, contact us or make a separate booking for each room.
- Options may be limited when the travelling party includes children, because occupancy rules differ by hotel. Please contact us for family bookings.
- It can only make new reservations. To manage or change existing ones, contact us.
What if I can't find the hotel or rate I want, or need more than a hotel?
Contact us. If a hotel isn't listed or isn't bookable in the portal, we'll help with alternatives or arrange it for you directly. Cruises and tours can't be booked through the portal, but we plan them, along with custom multi-stop itineraries, so please get in touch.
Ready when you are
Questions? Email [email protected] or message us on WhatsApp.